Your solution for more reliable insights

Looker & Google Cloud is a cloud-native enterprise BI platform that offers retailers secure access to real-time data to inform better business decisions.

Drive revenue growth

Looker enables business users to easily access the data they need to better understand revenue, margins, and sales to uncover high-potential growth areas and develop a greater understanding of customer behavior.

Employ data-driven strategies

Solve the problem of working in silos and create a seamless data experience across organizations. With customer-centric retail data, in-store and online data can be combined to better define customer segments, optimize omni-channel retail marketing efforts, and create hyper-personalized customer experiences.

Manage supply chains

Looker is a fast, flexible solution that can incorporate artificial intelligence to identify near real-time retail trends that can inform merchandising, optimize pricing, and decrease returns. Our retail analytics software drives profitability by leveraging data to manage complex supply chains and planning for inventory needs through innovation.

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Digitally transform your retail business

Perhaps more than any other industry, retail relies heavily on data in order to optimize the decision-making process across entire organizations. Data can impact trend forecasting, inventory control, marketing strategy, and even influence customer behavior -- especially in the increasingly digital space of eCommerce.

Develop an omnichannel merchandising strategy

  • Create a unified shopping experience: Looker’s customer-centric retail platform allows retailers to better understand customer behavior in order to create a seamless shopping experience across channels
  • Understand purchasing patterns: Looker uses built-in technology that helps retailers to gain insight into purchasing patterns across various channels.
  • Maximize sales across channels: Looker enables retail businesses to pull various points of data across channels into one centralized location and compile them into actionable insights

Increase customer lifetime value

  • Improve customer satisfaction: Looker’s customer support analytics can help customer service teams improve response time, quality and results
  • Increase customer engagement: Retail analytics enable greater insight into upsell opportunities and identification of losses.
  • Build brand loyalty: Looker helps businesses proactively predict and prevent potential issues that may arise, resulting in fewer customer service problems and increased brand loyalty.

Improve operations and supply chains

  • Track merchandise movement across channels: Looker gives retailers the ability to track products from source to customer (and every stop in between), driving efficiency and profitability
  • Real-time insights into inventory levels: Looker allows for minute-to-minute insights into inventory numbers and enables you to gain workflow efficiencies
  • Trace customer issues back to a source: Quickly tie customer feedback to supply chain issues to improve both profitability and customer experiences

Monetize your retail data

  • Ensure compliance with privacy and data control regulations: Looker’s retail analytics solutions allow for secure access to data, giving retailers tighter control over what data a supplier can and cannot see in order to mitigate risk
  • Provide suppliers with accurate, real-time data: The near real-time data collected by Looker helps suppliers understand how their products are performing while also shielding competitors’ information
  • Turn data into a product: Develop additional sources of revenue by developing retail-as-a-platform go-to-market strategies, that are easy to execute and more likely to succeed

AdoreMe disrupts the lingerie industry.

Auto Trader embraces digital transformation and the power of data.

Blue Apron uses data to personalize culinary experiences for customers.

Bonobos leverages custom-tailored analytics.

Car Next Door delivers company-wide data-driven workflows.

Casper finds their dream data platform.

Frank And Oak relies on insights at the moment of decision.

Glossier makes data beautiful.

Label Insight modernizes their data stack to deliver efficiencies across the organization.

Poshmark identifies trends, shopping preferences, & more with data.

Ritual makes use of attribution data to develop an understanding of customer acquisition

SoundCommerce powers retail decisions with real-time data.

The RealReal created a culture where everyone has access to the data they need and data is the foundation of all...

Thredup drives operational efficiencies and innovations with data.

Trumaker finds the perfect fit.

Tuft & Needle leverages data to deliver a good night’s sleep.

Vivino leverages data to drive growth and the best possible customer experience.

Love your analytics

Business intelligence, big data analytics, or a 360° view of your customers. Whatever you need, Looker can help. Talk to our data experts.

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