Zendesk Support Essentials by Keboola

directory source zendesk-support-essentials-by-keboola

Keboola’s Zendesk Support Block brings your customer data seamlessly into Looker to analyze your support system end-to-end, discover possibilities for better customer experiences and integration for your business needs.

Use this Block to:

Analyze the teams’ workload and performance
Highlight high priority tickets for escalated action
Monitor customer satisfaction
Understand response and resolution times and trends
Get a quick view of a customer’s full support history

With all Keboola Blocks and projects, you can easily customize the data model and transformations in Keboola Connection to better fit your needs.

Keboola is a data innovation platform that enables quick and secure experimentation by leveraging data you already have through the power of automated data ops. For more information, please visit keboola.com.