This Block lets you easily bring all of your data from your quality assurance programs into Looker so you have visibility onto trends and the ability to dive deeper into the metrics you care about. The Block also makes it easy to connect to your helpdesk data or any internal metrics so you can analyze the data that is most important to your business. Visit maestroqa.com for more info.
This Block tracks individual, group, and team quality scores and lets you compare them to other business metrics. The types of analysis that come with this Block include the ability to:
Use-Cases
Industry
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