Quantum Metric captures real-time behavioral, technical, and business impact data across all devices and apps. It then combines and integrates this data to provide a complete understanding of your customers’ experiences.
Engage customers at key points to get a deeper understanding of their journey, whether positive or negative. Prioritize opportunities for improvement and make relevant adjustments to product features and design based on customer feedback.
Looker leverages Quantum Metric data to provide a comprehensive view into product analytics. Create a continuous cycle of product development, positively impacting the bottom line, and build a loyal customer base.
Identify and segment customer behavior.
Create intelligent customer cohorts based on activities and interactions on the site/ app for remarketing purposes.
Identify behaviors correlated to churn to proactively make necessary adjustments.
Identify page flows (in-page or cross-page) that drive the desired business outcomes.
Build and deploy key metrics from all the consolidated data through intuitive, visual data exploration.