Santa Cruz, CA – November 14, 2018 – Looker, a leading data platform company, today announced that it achieved 23 top ranks and 39 leading positions across five different peer groups in the Business Application Research Centre (BARC) The BI Survey 18. This is Looker’s inaugural appearance in the report, which is the world's largest and most comprehensive survey of business intelligence software users with over 3,000 respondents on 36 BI solutions.

Vendors are rated across 30 key performance indicators (KPIs) in specific peer groups, defined by BARC analysts according to usage scenario and regional focus. Across its five peer groups of EMEA-focused vendors, Americas-focused vendors, embedded analytics-focused vendors, dashboarding-focused products and self-service reporting-focused products, Looker is consistently top-ranked in the areas of Business Value, Business Benefits and Self-Service.

Additional key highlights from the report include:

  • Recommendation: 97% of surveyed users say they would recommend Looker.
  • Business Value: Looker receives a maximum score of 10/10 in the ‘Business benefits’ KPI, one of the most important KPIs in The BI Survey.
  • Self-service: Another perfect 10/10 rating for ‘Self-service’ KPI. Looker’s virtual metadata layer makes it relatively easy for business users to query and visualize data.
  • 39 leading positions: Looker is recognized as a leader in several categories within its peer groups including customer satisfaction, successful implementations (project success), operational Bi, flexibility and many more.

“We are thrilled with the results of BARC’s The BI Survey 18, not only because Looker is included for the first time but because they are based on direct feedback from our customers,” said John O’Keeffe, VP of EMEA at Looker. “At Looker, we are committed to delivering a data platform that empowers users while being scalable to the ever-changing needs of a business. Our top-rankings by our customers for business value, business benefits and self-service across the board, further underscores that we’re delivering on this commitment.”  

“Looker appears for the first time in this year’s BI Survey and scores incredible results in a number of categories, especially impressive are the business value the product delivers to its customers and the speed and success rate of Looker projects,” said Larissa Baier, Senior Analyst at BARC.

The Looker highlights report from BARC’s The BI Survey 18 is available for download in three languages - English, French and German.


About The BI Survey 18
The BI Survey 18 was conducted by BARC from March 2018 to June 2018. Altogether, 3,045 respondents worldwide answered a series of questions about their BI software. The survey offers a comparison of 36 leading business intelligence tools across 30 key performance indicators including business value, customer satisfaction, customer experience and competitiveness. For more information, go to www.bi-survey.com.


Looker is the business intelligence (BI) and analytics platform that’s part of the Google Cloud data and analytics suite. Transcending traditional BI, Looker powers data experiences that deliver actionable business insights at the point of decision and infuses data into products and workflows to allow organizations to extract value from data at web-scale. More than 2,000 industry-leading and innovative companies such as Sony, Amazon, The Economist, IBM, Etsy, Lyft and Kickstarter have trusted Looker to power their data-driven cultures. For more information, visit Looker or Google Cloud and connect with us on LinkedIn, Twitter, Facebook and YouTube.


About Google Cloud
Google Cloud provides organizations with leading infrastructure, platform capabilities and industry solutions. We deliver enterprise-grade cloud solutions that leverage Google’s cutting-edge technology to help companies operate more efficiently and adapt to changing needs, giving customers a foundation for the future. Customers in more than 150 countries turn to Google Cloud as their trusted partner to solve their most critical business problems.


Looker and associated marks and trademarks are registered trademarks of Looker Data Sciences, Inc. All other company and product names may be trademarks of their respective owners.

This press release contains forward-looking statements including, among other things, statements regarding the expected performance and benefits of Looker’s offerings. The words "believe," "may," "will," "plan," "expect," and similar expressions are intended to identify forward-looking statements. These forward-looking statements are subject to risks, uncertainties, and assumptions. If the risks materialize or assumptions prove incorrect, actual results could differ materially from the results implied by these forward-looking statements. Risks include, but are not limited to delay in product availability, failure to meet or satisfy customer requirements, and slower than anticipated growth in our market. Looker assumes no obligation to, and does not currently intend to, update any such forward-looking statements after the date of this release.

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