BARC’s The BI Survey 18 is the world's largest and most comprehensive survey of business intelligence (BI) software users, providing feedback from over 3,000 respondents on 36 BI solutions.

Looker features in the report for the first time with top and leading rankings across the board, including:

  • Recommendation: 97% of users say they would recommend Looker
  • Business Value: Leader in business value by providing customers with additional benefits beyond the usual improvements in reporting and analysis and fast implementation time
  • Self-Service: Business users enjoy the ability to query data ad hoc and view the results using predefined visualisations in a user-friendly manner.

Looker also achieved top and leading ranks for customer satisfaction, successful implementations (project success), operational BI, flexibility, and more. Access the Looker highlights report from BARC’s The BI Survey 18 to see for yourself.

About Looker:

Looker is a new kind of analytics platform that lets everyone in your business make informed decisions - from anywhere. Across industries, today's most data-driven businesses use the Looker platform to do more with their data.

About BARC The BI Survey:

The BI Survey 18 was conducted by BARC from March 2018 to June 2018. Altogether, 3,045 respondents worldwide answered a series of questions about their BI software. The survey offers a comparison of 36 leading business intelligence tools across 30 key performance indicators including business value, customer satisfaction, customer experience and competitiveness. For more information, go to

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