100% of customers recommend Looker in BARC’s The BI & Analytics Survey 21 Scoring 22 top-ranks, 47 leading positions in its four peer groups.


BARC’s The BI & Analytics Survey 21 is the world's largest and most comprehensive survey of business intelligence (BI) software users, providing feedback from over 2,500 respondents on 33 BI solutions.

Looker dominates its peer groups in this year’s BI & Analytics Survey, scoring a total of 22 top ranks. Looker is consistently ranked number 1 across ALL of its peer groups for Project success, Business value, Cloud BI and Innovation.

Key highlights include:

  • Project success: Looker has the highest project success rating in the whole survey
  • Satisfaction: 97% of surveyed users are satisfied with Looker, and 100% of surveyed users say they would recommend Looker
  • Analysis functionality: 90% of surveyed users rate Looker’s functionality for performing analyses as excellent or good, compared to 78% for the average BI tool

Access the Looker highlights report from BARC’s The BI & Analytics Survey 21 and see for yourself.


About BARC's The BI & Analytics Survey:

The BI & Analytics Survey 21 was conducted by BARC from March 2020 to June 2020. Altogether, 2,591 respondents worldwide answered a series of questions about their BI software. The survey examines user feedback on BI product selection and usage across 36 criteria (KPIs) including business benefits, project success, business value, recommendation, customer satisfaction, customer experience. For more information, go to bi-survey.com.

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About Looker:

Looker is the business intelligence (BI) and analytics platform that is now part of Google Cloud.